How do I cancel my CrossFit gym subscription

Gary McGarva's Avatar

Gary McGarva

10 Oct, 2017 02:36 PM


I am trying to cancel my gyms subscription to BTWB as I am going with another app that allows my members to book into class as well as log their results.

Any information would be greatly appreciated.

  1. Support Staff 1 Posted by Toni Smith on 10 Oct, 2017 06:51 PM

    Toni Smith's Avatar

    Hey Gary,

    We hate to see you go, but we understand. I have already switched you over to our "members pay" plan. This gives your members the option to stay at no cost to you. Anyone looking to continue using BTWB will have to pay the individual subscription ($5/month or $50/month). We're also wondering what it would take to keep you guys on BTWB. As an extra incentive, if 30 members decide to stay with BTWB, we'll offer our WOD concierge service for free. With WOD Concierge we'll enter all of your WODS (save you time) and send you a breakdown of your programming each week. I have added a link below that goes into detail about how the WOD Concierge service works. Let me know if you have any questions or comments.



  2. Toni Smith closed this discussion on 10 Oct, 2017 06:51 PM.

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