Delete My Profile

Matt Phillips's Avatar

Matt Phillips

15 Jul, 2017 04:58 PM

I set up a new profile but I want to use my old one and just update the information. Are you able to delete this new profile so I can use my old one and update the email? Thanks!

  1. Support Staff 1 Posted by Toni Smith on 17 Jul, 2017 05:18 PM

    Toni Smith's Avatar

    Hey Matt,

    What are you the email address linked to the accounts? I can have them combined if you would prefer? If so, what email address would you like to keep?

    Best,

    Toni

  2. Toni Smith closed this discussion on 17 Jul, 2017 05:18 PM.

  3. Matt Phillips re-opened this discussion on 18 Jul, 2017 01:08 AM

  4. 2 Posted by Matt Phillips on 18 Jul, 2017 01:08 AM

    Matt Phillips's Avatar

    Toni,

    Appreciate the reply. Below are my two emails.

    [email blocked]

    [email blocked] (keep this one)

    Thanks!

    Matt

  5. Support Staff 3 Posted by Corey Tripp on 19 Jul, 2017 03:16 PM

    Corey Tripp's Avatar

    Hi Matt,

    I've removed the one account, and changed the email of your old account. So you should be able to sign in using [email blocked], however you'll need to use your old password. You can use the Forgot password link on the sign in form to change it if needed. Please let us know if you have any additional questions.

    Thanks,
    -Corey

  6. Corey Tripp closed this discussion on 19 Jul, 2017 03:16 PM.

  7. Matt Phillips re-opened this discussion on 19 Jul, 2017 05:49 PM

  8. 4 Posted by Matt Phillips on 19 Jul, 2017 05:49 PM

    Matt Phillips's Avatar

    Thanks, Corey! I appreciate it!

  9. Corey Tripp closed this discussion on 19 Jul, 2017 06:45 PM.

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