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Change payment from monthly to yearly

Rusty Scott

28 Jan, 2012 05:05 AM via web

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I have been a member for 1 year next month. I pay $3 per month. Is there a way I can change that so I can pay yearly instead of monthly?

1. Support Staff 2 Posted by Corey Tripp on 30 Jan, 2012 06:03 PM

   

   Hi Rusty,

   The only way would be for you to cancel your current monthly Amazon Payments subscription for beyond the whiteboard and then start a new yearly subscription. It looks like your subscription is charged around the 11 each month, so you should wait to switch until Feb 9 or 10. That way you'll get your full $3 worth from the Jan 11 transaction.

   To cancel you can just sign in to Amazon Payments and view the details of your beyond the whiteboard subscription. There should a cancel button there. Then just visit beyond the whiteboard and you'll be redirected to the subscription page where you can start a new subscription.

   If you have any additional questions or run into problems just let us know.

   Thanks,
   -Corey

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2. Corey Tripp closed this discussion on 30 Jan, 2012 06:03 PM.

3. Rusty Scott re-opened this discussion on 30 Jan, 2012 09:54 PM

4. 3 Posted by Rusty Scott on 30 Jan, 2012 09:54 PM

   

   Will I loose all my logs and info by doing this?

   Rusty, Sent from my iPhone

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5. Support Staff 4 Posted by Corey Tripp on 30 Jan, 2012 09:56 PM

   

   Hi Rusty,

   Nope. Your account is separate from your subscription, so you can cancel and start your subscription any time without losing any of your posts.

   -Corey

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6. Corey Tripp closed this discussion on 30 Jan, 2012 09:56 PM.

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