My members can't log in

Abraham Dyer's Avatar

Abraham Dyer

09 Oct, 2017 10:13 PM

Hi there.

I have recently updates all payment details and it should be all correct. My members however can't access the site. Any help (They have tried un-install and re-install and also accessing through PC)

  1. Support Staff 1 Posted by Toni Smith on 10 Oct, 2017 05:59 PM

    Toni Smith's Avatar

    Hey Abraham,

    Sorry for the inconvenience! Can you send me over a screen shot of what they are seeing when they try to log in please? Also their name and email address.

    Best,

    Toni

  2. Toni Smith closed this discussion on 10 Oct, 2017 05:59 PM.

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