Delete account

Bret Henderson 's Avatar

Bret Henderson

28 Jul, 2017 03:08 AM

I am trying to delete my account. I cannot do this the way I was instructed by the help menu. Maybe you should update this from 2015? I want to unsubscribe. I would call but there's no number...

  1. Support Staff 1 Posted by Corey Tripp on 29 Jul, 2017 01:43 AM

    Corey Tripp's Avatar

    Hi Bret,

    I've permanently destroyed your beyond the whiteboard account and all of the associated data. Your beyond the whiteboard subscription has been cancelled and you won't be charged again in the future. You should see a couple of $5 refunds to your credit card in a week or so. Please let us know if you have any additional questions.

    Thanks,
    -Corey

  2. Corey Tripp closed this discussion on 29 Jul, 2017 01:43 AM.

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