Not able to change my gym

Andreas Luteberget's Avatar

Andreas Luteberget

12 Jul, 2017 09:32 AM

Hi

I am the owner of a garage gym (that is no longer active) and I wanted to change my gym to my affiliates gym. However I am not able to. As i don´t get the link to swap or change gyms under the switch gym option. All I can do there is to "View your gym's subscription details."

Help please?

Andreas

  1. Support Staff 1 Posted by Toni Smith on 12 Jul, 2017 06:43 PM

    Toni Smith's Avatar

    Hey Andreas,

    Are you trying to change your garage gym into an affiliate or are you trying to delete your garage gym and join a different affiliate? If you are, what is the name of the affiliate you are trying to join?

    Best,

    Toni

  2. Toni Smith closed this discussion on 12 Jul, 2017 06:43 PM.

  3. Andreas Luteberget re-opened this discussion on 24 Jul, 2017 06:08 AM

  4. 2 Posted by Andreas Luteber... on 24 Jul, 2017 06:08 AM

    Andreas Luteberget's Avatar

    Hi Toni

    I wanted to do both. I wanted to delete the garage gym we made that is
    no longer active and change my gym to CrossFit Grimstad.

    Andreas

    On 2017-07-12 20:43, Toni Smith wrote:

  5. Support Staff 3 Posted by Corey Tripp on 24 Jul, 2017 09:20 PM

    Corey Tripp's Avatar

    Hi Andreas,

    I've moved your account to our public gym and removed your old garage gym. You should now be able to edit your profile and change your gym association. Just let us know if you have any additional questions.

    Thanks,
    -Corey

  6. Corey Tripp closed this discussion on 24 Jul, 2017 09:20 PM.

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